Celebrating Excellence in Health Care Across the Oriol Continuum
At Oriol Health Care, Excellence in Health Care is more than a standard—it’s a commitment we’ve upheld for over 60 years across every level of service. Each month, we take a moment to recognize team members who truly go above and beyond in delivering compassionate, quality care to the people and communities we serve.
From skilled nursing and rehabilitation to administrative support, these individuals reflect the best of who we are. Serving the communities of Holden, Oakdale (West Boylston), Worcester, Paxton, Rutland, Princeton, and surrounding towns in the Wachusett Region, Oriol Health Care remains proudly family-owned and operated—carrying on a legacy of personal, community-based care that makes a real difference.
Holden Rehabilitation & Skilled Nursing Center
Michelle Kittredge – Lead CNA
Michelle exemplifies compassionate care. Recently promoted to Lead CNA on the 3–11 Laurel Unit shift, her leadership, thoroughness, and kindness have made a meaningful impact.
“Michelle is kind, hardworking, and thorough with care provided. She goes above and beyond providing great customer service.” – Staff Member
“She is so nice and went out of her way for me. Michelle made me feel at home.” – Resident
Michelle is deeply respected by colleagues and loved by residents—her dedication elevates the care experience for all.
Oakdale Rehabilitation & Skilled Nursing Center
Dawn Clark – CNA
Dawn’s reliability and strong work ethic never go unnoticed. Always on the move and lending a hand, she brings energy and heart to every day.
“Every time I see her, she is helping a resident. I never see her sitting around. She takes great care of our residents.” – Staff Member
“As a resident here, I always see her helping, busy and working, not sitting. She makes my day, and I appreciate her.” – Resident
“Thankful for the wonderful care she gives to the residents. She goes above and beyond.” – Staff Member
Dawn’s hands-on approach and consistent care reflect Oakdale’s high standards and community-focused mission.
Oriol Health Care – Business Office
Mikala Smith – Executive Assistant
Mikala is the behind-the-scenes hero who brings positivity, organization, and a can-do attitude to every task. Her support helps keep the Oriol engine running smoothly.
“Goes above and beyond to help make the office run efficiently.”
“Mikala truly embodies what it means to be a team player. Always friendly, helpful, and capable.”
Her initiative, flexibility, and dedication to excellence make her an invaluable part of the Oriol team.
Honoring the Heart of Our Mission: Excellence in Health Care
Excellence in Health Care begins with people—those who show up every day ready to care, support, and serve with integrity and compassion.
To Michelle, Dawn, and Mikala—thank you for the professionalism, heart, and excellence you bring to Oriol Health Care. Your dedication is at the core of our mission:
“Our family taking care of yours.”
Oriol Health Care is proud to continue serving Central Massachusetts with award-winning care and a family approach—built on tradition, and committed to the future.
