Tag Archive for: Health Care Excellence

At Oriol Health Care, we are committed to delivering exceptional care and service to all our residents and their families. We are thrilled to announce that Oakdale Rehabilitation and Skilled Nursing Center has been honored with the prestigious Pinnacle Customer Experience Award for 2024!

What is the Pinnacle Customer Experience Award?

The Pinnacle Customer Experience Award, presented by Pinnacle Quality Insight – An HCP Company, is a nationally recognized accolade awarded to care providers who achieve outstanding levels of customer satisfaction. Pinnacle Quality Insight conducts in-depth interviews with residents and their families, evaluating various aspects of service to ensure only the best care providers are recognized.

Oakdale’s Achievement

Over the past year, Oakdale Rehabilitation and Skilled Nursing Center has been rigorously evaluated on multiple service areas. We are proud to share that Oakdale has excelled and earned the Pinnacle Customer Experience Award in the following categories:

• Quality of Food: Our culinary team is dedicated to providing nutritious and delicious meals that cater to the tastes and dietary needs of our residents.
• Cleanliness: Maintaining a clean, safe, and welcoming environment is a top priority for us, ensuring our residents feel comfortable and at home.
• Activities: We offer a variety of engaging activities designed to enrich the lives of our residents, promoting social interaction, mental stimulation, and physical well-being.

What This Means for Our Community

Earning the Pinnacle Customer Experience Award places Oakdale Rehabilitation and Skilled Nursing Center among the top 15% of care providers nationwide. This recognition is a testament to our unwavering commitment to continuous improvement and excellence in care.

A Commitment to Continuous Improvement

At Oriol Health Care, we believe in setting high standards and constantly striving to exceed them. This award reflects our dedication to providing exceptional care and services. We are incredibly proud of our staff at Oakdale Rehabilitation and Skilled Nursing Center for their hard work and dedication, which has led to this prestigious honor.

Thank You to Our Residents and Families

We extend our heartfelt gratitude to our residents and their families for their trust and support. Your feedback is invaluable and helps us continually enhance our services.

Join us in celebrating this significant achievement and our commitment to providing the highest quality of care. We look forward to continuing to serve our community with excellence and compassion.

For more information about Oakdale Rehabilitation and Skilled Nursing Center and our award-winning services, please visit our website or contact us directly.

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Thank you for being a part of the Oriol Health Care family. Together, we are making a difference in the lives of our residents every day.