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Holden Rehabilitation & Skilled Nursing Center Awarded Chamber Grant to Strengthen Customer Service Excellence

We are proud to announce that Holden Rehabilitation & Skilled Nursing Center, part of the Oriol Health Care family, has been selected as one of the inaugural recipients of the Wachusett Area Chamber of Commerce Business Grant Program—a distinction that supports our ongoing mission of delivering exceptional customer service in skilled nursing care.

This exciting new initiative, launched in January, supports impactful projects that align with the Chamber’s mission:

“To promote and enhance the business climate, develop a positive economic environment, and contribute to the betterment of member businesses and the community.”

Learn more here: Wachusett Chamber Business Grant Program

Out of more than 20 applicants, Holden Rehabilitation & Skilled Nursing Center was honored as one of just seven grant recipients. We received this award to enhance our internal customer service training—furthering our ability to provide warm, personalized, and professional care at every touchpoint.

“We are thrilled with the response to our first-ever grant program, and we are excited to support the growth and success of our member businesses,” said Jeff Prunier, Chair of the Business Grant Committee and owner of J.R. Prunier Capital Management in Holden. “Although we couldn’t fund every project this year, the demand shows just how vital this program is. We’re looking forward to offering it again next year and encourage businesses to apply.”

At Oriol Health Care, we know that customer service in skilled nursing isn’t just about meeting expectations—it’s about exceeding them through compassion, attentiveness, and trust. That’s why we’re committed to investing in the continued development of our exceptional team.

“We’re grateful to the Chamber for their support and proud to be recognized for our commitment to continuous improvement and community-centered care,” said Tara D’Andrea, MBA, NHA, FACHCA, Administrator of Holden Rehabilitation & Skilled Nursing Center. “This grant will allow us to elevate our customer service standards even further, ensuring every interaction reflects the quality and care that defines our work.”

Investing in Excellence: Our Family Taking Care of Yours

This grant is more than just a financial award—it’s a meaningful endorsement of the work we do every day. With over 60 years of tradition, Oriol Health Care remains one of the few family-owned and operated healthcare organizations in Central Massachusetts. We are deeply proud to continue raising the bar for customer service in skilled nursing care.

📍 Learn more about Holden Rehabilitation & Skilled Nursing Center:
Holden Rehabilitation & Skilled Nursing Center

📰 Related:
2025 Customer Experience Award from Activated Insights

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