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Tag Archive for: Activated Insights

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Tara D’Andrea, Administrator at Holden Rehabilitation & Skilled Nursing Center, recipient of the ACHCA Distinguished Nursing Home Administrator Award

Central Massachusetts Healthcare Leader Tara D’Andrea Earns National ACHCA Administrator Award

April 6, 2026/in Community, Holden Rehabilitation & Skilled Nursing Center, News, Oriol 360, Oriol Health Care, Press Releases/by Angelique Harvey

Holden, MA — April 6, 2026 — Oriol Health Care is proud to announce that Tara D’Andrea, MBA, NHA, FACHCA, Administrator of Holden Rehabilitation & Skilled Nursing Center, has been awarded the Distinguished Nursing Home Administrator Award by the American College of Health Care Administrators (ACHCA).

D’Andrea will be formally recognized at the ACHCA 2026 Annual Convention & Expo, taking place April 20–23, 2026 in Orlando, Florida.

This prestigious national award recognizes an ACHCA Fellow who demonstrates the highest professional standards in post-acute and aging services leadership within the nursing home setting.

This recognition reflects not only D’Andrea’s leadership at Holden Rehabilitation & Skilled Nursing Center, but her distinguished career spanning more than two decades in post-acute and long-term care. Throughout her career, she has demonstrated a strong commitment to quality outcomes, operational excellence, and building high-performing teams that prioritize both resident care and staff engagement.

At Holden Rehabilitation & Skilled Nursing Center, D’Andrea has fostered a culture of clinical excellence, operational strength, and compassionate, person-centered care.

“On behalf of the Massachusetts Chapter of the American College of Health Care Administrators, we extend our sincere congratulations to Tara on receiving the Distinguished Administrator Award,” said David L. Bell, President of the Massachusetts Chapter of ACHCA. “This recognition reflects her outstanding leadership, dedication to excellence, and meaningful contributions to the field of healthcare administration.”

“Tara exemplifies the highest professional standards of nursing home administration through sustained leadership, resident-centered practice, operational excellence, and an unwavering commitment to quality in post-acute and aging services,” said Mark Prifogle, Chair of the American College of Health Care Administrators.

Under D’Andrea’s leadership, Holden Rehabilitation & Skilled Nursing Center has earned significant local and national recognition. The center has been named a 2026 Best Nursing Home by U.S. News & World Report, earning honors for both Best Short-Term Rehabilitation and Best Long-Term Care. It has also received the 2026 Customer Experience Award from Activated Insights, placing it among the top-performing care providers nationwide, and has been named a 2026 Partner in Wound Care Excellence through its collaboration with Dr. Novikov Wellness and Skin Care.

Holden Rehabilitation & Skilled Nursing Center is also accredited by The Joint Commission and recognized as Central Massachusetts’ only Post-Acute Care (PAC) Certified facility.

“Tara’s recognition at the national level reflects the strength of leadership at Holden Rehabilitation & Skilled Nursing Center and across Oriol Health Care,” said Robert G. Oriol, CEO of Oriol Health Care. “Her ability to lead with both clinical excellence and compassion has had a lasting impact on our residents, families, and staff. This honor is incredibly well deserved.”

Beyond her role as Administrator at Holden Rehabilitation, D’Andrea serves as Director of Operations for Oriol Health Care, supporting excellence across the organization’s continuum of care.

Her recognition reflects a career dedicated to advancing quality, compassion, and excellence in post-acute care.

Our family taking care of yours.


About Holden Rehabilitation & Skilled Nursing Center

Holden Rehabilitation & Skilled Nursing Center, part of the Oriol Health Care family, is a nationally recognized provider of post-acute and long-term care in Central Massachusetts. The center has been named a 2026 Best Nursing Home by U.S. News & World Report for both Short-Term Rehabilitation and Best Long-Term Care and is accredited by The Joint Commission as the region’s only Post-Acute Care (PAC) Certified facility. Holden is also a 2026 Partner in Wound Care Excellence and a recipient of the 2026 Customer Experience Award from Activated Insights, reflecting its commitment to high-quality, patient-centered care.


About Oriol Health Care

Oriol Health Care is a family-owned and operated organization with over 60 years of experience delivering high-quality, compassionate care across Central Massachusetts. Through its Oriol 360° Continuum of Care, Oriol provides skilled nursing, rehabilitation, home health, private care, therapy services, and financial services to support individuals and families at every stage of care.


For media inquiries or additional information, please contact:

Angelique Harvey
Marketing & Community Outreach
Oriol Health Care & Affiliates
o 508-829-1213 | aharvey@oriolhealthcare.com

https://www.oriolhealthcare.com/wp-content/uploads/2026/04/tara-dandrea-achca-award.png 571 705 Angelique Harvey https://www.oriolhealthcare.com/wp-content/uploads/2020/05/Oriol-Health-Care-logo.png Angelique Harvey2026-04-06 12:23:322026-04-06 12:23:32Central Massachusetts Healthcare Leader Tara D’Andrea Earns National ACHCA Administrator Award
2026 Customer Experience Award badge recognizing excellence in resident and family satisfaction

Oakdale Rehabilitation & Skilled Nursing Center Earns 2026 Customer Experience Award from Activated Insights

February 16, 2026/in News, Oakdale Rehabilitation and Skilled Nursing Center, Oriol 360, Oriol Health Care, Press Releases/by Angelique Harvey

West Boylston, MA — February 12, 2026 — Oakdale Rehabilitation & Skilled Nursing Center is proud to announce it has earned the 2026 Customer Experience Award™ from Activated Insights, a nationally recognized customer satisfaction firm serving long-term and post-acute care providers.

Based on interviews conducted over the past year, Oakdale ranked among the top 15% of care providers nationwide, earning recognition for excellence in the following service areas:

  • Professional Therapy Services

  • Admission Process

This achievement reflects Oakdale’s commitment to delivering thoughtful, coordinated care, supported by clear communication, strong clinical services, and a welcoming admission experience that helps residents and families feel confident from day one.

“It is our pleasure to congratulate Oakdale Rehabilitation & Skilled Nursing Center for their well-deserved achievement in winning the Customer Experience Award,” said Bud Meadows, CEO of Activated Insights. “It’s wonderful to see the hard work Oakdale is putting in to provide high-quality care — their effort isn’t going unnoticed.”

Throughout 2025, residents and families participated in confidential interviews conducted by Activated Insights. Feedback from these interviews was used to guide continuous improvement and strengthen the overall care experience.

“This recognition reflects the intentional work our team does every day — from welcoming families during the admission process to delivering high-quality therapy services that support recovery and independence,” said Jennifer Crowley, Administrator at Oakdale Rehabilitation & Skilled Nursing Center. “As part of the Oriol Health Care family of care, we take great pride in treating every resident with the same attention, respect, and compassion we would want for our own loved ones.”

Oakdale Rehabilitation & Skilled Nursing Center, located in West Boylston, Massachusetts, is part of Oriol Health Care, a family-owned organization serving Central Massachusetts for more than 60 years.

Our family taking care of yours.

https://www.oriolhealthcare.com/wp-content/uploads/2026/02/Featured-image-1-1.png 571 705 Angelique Harvey https://www.oriolhealthcare.com/wp-content/uploads/2020/05/Oriol-Health-Care-logo.png Angelique Harvey2026-02-16 16:54:152026-02-16 16:54:32Oakdale Rehabilitation & Skilled Nursing Center Earns 2026 Customer Experience Award from Activated Insights
2026 Customer Experience Award badge recognizing excellence in resident and family satisfaction

Holden Rehabilitation & Skilled Nursing Center Earns 2026 Customer Experience Award from Activated Insights

February 16, 2026/in Holden Rehabilitation & Skilled Nursing Center, News, Oriol 360, Oriol Health Care, Press Releases/by Angelique Harvey

Holden, MA — February 12, 2026 — Holden Rehabilitation & Skilled Nursing Center is proud to announce it has once again earned the 2026 Customer Experience Award™ from Activated Insights, a nationally recognized customer satisfaction firm serving long-term and post-acute care providers.

Based on a 12-month average of confidential resident and family interviews, Holden ranked among the top 15% of care providers nationwide.

Holden was recognized for excellence in the following service areas:

  • Cleanliness
  • Laundry Service
  • Dignity and Respect
  • Admission Process
  • Safety and Security

These recognitions reflect the daily work happening across departments — from the first welcome during admission to the ongoing care and support residents experience every day.

“It is our pleasure to congratulate Holden Rehabilitation & Skilled Nursing Center for their well-deserved achievement,” said Bud Meadows, CEO of Activated Insights. “This award reflects the hard work and dedication of their team in providing high-quality care and meaningful experiences.”

Throughout 2025, residents and families participated in confidential interviews conducted by Activated Insights. Feedback from these interviews helps guide continuous improvement and strengthen the overall care experience.

“While awards are an honor, what matters most is how our residents and families feel every day,” said Tara D’Andrea, Administrator at Holden Rehabilitation & Skilled Nursing Center. “This recognition reflects the compassion, professionalism, and dedication of our team, and the trust families place in us to care for their loved ones with dignity, respect, and heart.”

Holden Rehabilitation & Skilled Nursing Center is part of Oriol Health Care, a family-owned organization serving Central Massachusetts for more than 60 years.

Award-winning care isn’t just measured — it’s felt. 💜
Our family taking care of yours.

https://www.oriolhealthcare.com/wp-content/uploads/2026/02/Featured-image-1-1.png 571 705 Angelique Harvey https://www.oriolhealthcare.com/wp-content/uploads/2020/05/Oriol-Health-Care-logo.png Angelique Harvey2026-02-16 16:45:412026-02-16 16:45:41Holden Rehabilitation & Skilled Nursing Center Earns 2026 Customer Experience Award from Activated Insights

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